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Terms You Accept Before Joining

Our Terms & Conditions set the rules for opening your account, using the wallet, entering games such as European Roulette, Lucky 7 and Football Studio, and contacting us…

Malaysia account termsTouch 'n Go wallet rulesGrabPay cashier rulesBoost dan FPX use

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Clear Rules For Your Account

cpm2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions are the agreement between you and cpm2 when you open an account, keep a balance, enter lobby areas, or ask us to process a transaction. They explain how we verify account details, when we may ask for extra checks, how game results

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are treated, and how wallet activity is handled through Malaysia payment options. If any part of access, game availability, or account use is restricted by local law, that part is available only where local law permits. You should read the terms before you join, because continuing
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to use the account means you accept the current version. If we change a term, we place the updated wording on this page and the new version applies from the stated date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Get Terms Help Before You Join

If a clause is unclear, contact us before you accept it or continue account use. Our team can explain how the Terms & Conditions apply to identity checks, wallet records, game settlement…

Live chat Use chat for quick questions about a Terms & Conditions clause, including account checks, settlement wording, or why a cashier step asks for extra confirmation before a wallet action is processed.

Email support Send email when you need a written reply about a term, a disputed account action, or a request to correct account data linked to your agreement with us.

Account desk Contact the account desk if your access changes, your name or phone record needs an update, or you want to ask how closure steps affect your balance under the terms.

POLICY CARE

How We Apply These Terms

We apply the Terms & Conditions through account records, transaction logs, game-round data, device signals, and support history.

Account data

We use your account data to confirm identity, apply account access clauses, and match wallet actions to the person who opened the account. Corrections can be requested through support when a record is wrong.

Cookie use

Cookies help us remember session choices and detect unusual access linked to the Terms & Conditions. If browser settings block them, some account checks may need extra steps before use continues.

Security checks

Security clauses let us pause access while we check unusual login, wallet, or game activity. We aim to resolve checks with clear requests, not vague messages or repeated document demands.

Record retention

We keep account and transaction records for legal, dispute, and audit needs tied to the Terms & Conditions. Retention periods can differ by record type and by duties that apply in Malaysia.

Game settlement

For games such as Cash or Crash, Mega Fishing and Money Coming, the terms explain that settled rounds are based on recorded game data from the session and related provider feed.

Change requests

If your phone, email, or account details change, support can tell you what proof is needed under the terms. Some changes may be refused when the account record must remain unchanged.

Answers Before You Accept Terms

These common questions explain how the Terms & Conditions affect your account before and after you join. They cover acceptance, eligibility, wallet rules, data requests, account changes, and support paths. If your case involves a specific transaction or game round, contact us with the account details we ask for.

You accept them when you open an account, continue using the account, enter a game area, or use the wallet after the terms are shown. If you disagree, contact support before continuing.

Yes. We may update the Terms & Conditions when account processes, cashier steps, security checks, or legal duties change. The current wording on this page applies from the stated update date.

Access and eligibility depend on local law and are available where local law permits. If a game, payment route, or account function is not allowed for your location, the related term may restrict use.

The terms require wallet activity to match your account record and our cashier checks. We may ask for confirmation if a Touch 'n Go, GrabPay, Boost dan FPX transaction needs verification.

We check the recorded round data, session time, account activity, and provider result tied to that game. The Terms & Conditions explain how settlement records are used when a dispute is raised.

Yes, you can contact support if account data is wrong or outdated. We may ask for proof before making a change, and some records must remain unchanged for legal or dispute reasons.

Ask support for the closure process and any balance steps that apply. We may need to verify your identity, settle open wallet matters, and keep required records after the account is closed.

Terms You Accept Before Joining

Get Terms Help Before You Join

How We Apply These Terms

Account data

Cookie use

Security checks

Record retention

Game settlement

Change requests

Answers Before You Accept Terms

01 When do I accept the Terms & Conditions?

02 Can the terms change after I join?

03 How do the terms affect Malaysia access?

04 What wallet rules apply to Touch 'n Go, GrabPay, Boost dan FPX?

05 What happens if a game result is disputed?

06 Can I ask for account data to be corrected?

07 How do I close my account under the terms?

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